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Horrible customer service. I signed up for their free trial and canceled before the trial was up, but they charged me for a years service anyway. When I contacted their customer service to inform them of this and ask for a refund they were rude and condescending and... See Morerefused to issue a refund. They even supplied me with dates and times of when I began and ended my trial, which proved that I had canceled within the time period, and they still said that I had not canceled in time! Don't waste your time or money with them!
By gravatar JonH2 (New User) - on Sep 13, 2013 - 02:51 | report
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They make it impossible to cancel your subscription, by not actually telling you how to cancel your subscription. The only mention of cancellation is in the TOS and all it says is if you don't cancel before the billing cycle, there are no refunds. Scam company, through and through.
By gravatar ShaunS (New User) - on Aug 31, 2013 - 10:32 | report
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Can't believe the audacity and terrible customer service of this company.
By gravatar AdrienneT (New User) - on Aug 23, 2013 - 04:47 | report
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I signed up for the free trial and an hour later I find out that I'm overdrafted by $41 dollars. They charged my account $69. That site has a lot of nerve. I'm reading the fine print now and see that in the event of a free trial, they'll put... See Morea lock on the $69 dollars till the end of the trial. They did not speak of this at ALL in the general area. I went on google to see if this was a scam. It looked legit.

But that was shady business. I am beyond offended by this behavior and now jobless me has to figure out how to fix this before Chase charges me a $30 overdraft fee. I hate I didn't even have time to evaluate the service that I downloaded from them. I can't get over how impossible this site just became.
By gravatar NicoleL3 (New User) - on Jun 18, 2013 - 07:15 | report
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SurfSafeVPN – “When You’re Connected, You’re Protected."

SurfSafe’s global VPN service encrypts all your sensitive data making it secure and private, both at home and abroad. For vacationers, business travelers, study abroad students, missionaries and everyone who uses the internet, SurfSafeVPN will keep you safe whether you are across the street or across the globe.

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