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I was blown away by their prices!! I was a little disappointed that I couldn't view the dress on their website after purchasing it. It wasn't until AFTER I purchased my dress I read all the reviews here (and on other sites) and read the return and cancellation policy... ... See MoreNERVOUS!!! I suppose I got lucky. The dress is what I ordered, the size is perfect, it doesn't look cheap or sloppily put together and the package came well before my wedding date. I ordered it March 17 and received it April 11. I am very pleased with my purchase! I wish anyone else the same experience as me :)
By gravatar BrandyS2 (New User) - on Apr 11, 2014 - 23:42 | report
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My dress came in a timely fashion. However it looks nothing like the picture. Very cheap and poorly made. I will attempt to return it. We'll see how it goes...
By gravatar DutchessL (New User) - on Apr 05, 2014 - 19:23 | report
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I would like to advise people that this website is in fact legitimate and my wedding dress is absolutely amazing. I ordered a custom size and the fit was absolutely perfect. My dress arrived only 2 weeks after I placed the order. It was schedules to arrive... See MoreApril 23 and it arrived early...April 4. The website responded to my concerns within 48 hours of my email. The dress arrived inside out and packaged in a small garment bag.I would definitely prder from in the future. I'll never pay full price for a dress in a department store ever again.
By gravatar AutumnV (New User) - on Apr 05, 2014 - 02:06 | report
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I ordered 2 prom dresses from the came and was very nice (fits well, looks good ect.) but the second one is absolutely nothing like the picture, does not fit, and is extremely cheap looking. I sent an email saying that I was not satisfied with the dress and... See Morediscussed my issues and asked to be allowed a they don't let you return anything without them giving you permission after you prove that your point is valid. Another thing, customers are unaware that the company is located in China...if that isn't sketchy enough the email I received back was completely unnecessary and not helpful.
" Hello dear
Our tailors make the strictly as the picture descibes and strictly make the size the buyers provide.
I wonder where is the problem. I have seen the two dress pictures you ordered. It looks beautiful.
I wonder if it is just you do not have confidence and always focus on the dress.
You may wear it and ask your friends or families to ask them to give advise.
Thank you for your Email
I cannot stress it enough...DO NOT BUY FROM THEM. Its honestly a total scam, I am currently trying to get them to allow me to send it back for a refund.
By gravatar AngelicaR3 (New User) - on Mar 28, 2014 - 22:30 | report
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I purchased a custom wedding gown from store dress as well as accessories November 2013 and my dress was gorgeous!!! Just as pictured sized correctly and it fit beautifully!!!! I love storedress! My dress arrived less than a month later. I was surprised about the way it was packagedfolded into... See Morea plastic bag but they did turn it inside out and it was just beautiful. I think the prior reviews are from bridal boutique owners and workers who are trying to cut storedress business. Honestly I would never rrecommend anyone buying from a boutique because they overprice their garments simply because someone is getting married. Its a one day event you will never wear it again so why pay thousands of dollars on an overpriced item when you can look just as fabulous with storedress garments? But to each his own. I like to save money not burn it!!!!
By gravatar KahneyciaB (New User) - on Jan 31, 2014 - 20:54 | report
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This is honestly the worst site I have ever encountered. They were to deliver my wedding dress and promised it would be here early. I still have not received it. I cannot contact anyone working for them on the issue. And when I email them I get an automatic reply... See Moresaying I won't hear from anyone for an entire two weeks. This is my wedding dress! They are completely unhelpful and lie about everything.
By gravatar BethG (New User) - on Jan 30, 2014 - 19:14 | report
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ordered a dress for my aunt. The dress was gorgeous...... Until the dress literally fell apart as she was trying it on. Tried to return the dress but couldn't contact the company. Instead I received an email saying "Sorry you are not satisfied. ... See MoreWe sale lots of this item it's very popular. We like offer you 10$ and hopefully you'll like it more."
By gravatar HeavenshiannP (New User) - on Jan 29, 2014 - 02:44 | report
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I would like to advise people that this website is crazy! While ordering my daughters dress I had some questions, only way to get intouch is to send an email. Emailed them asking questions, they responded within 24 hours - GOOD. Ordered the dress on September... See More9, 2013 was told credit card went thru for payment and that I should expect the dress before October 2013. Today 10/3/13 still HAVE NOT RECEIVED THE DRESS!!!!!!! BAD!!!!! I have contacted them 4 times by email asking the status of the dress and no response! Funny how they answer you when you are inquiring about purchasing a dress but once they receive the money you never get a response. My daughter and I am VERY ANNOYED with this site!!!!! She wanted the dress to wear to her homecoming which is this Saturday (10/5/13). Not counting on having it, what a disappointment. I would advise to not buy anything from this website - I know we will never again and I will be spreading the word to all my friend and hope they tell there friends and so on. Nothin like having to deal with a 16 year old that is stressed cuz her dream dress has not arrived! Oh and to top it all off, they take no returns unless it was a mistake on their end (ex. sent wrong size or color) even if that was the case Im sure they would not respond to you when you tried to inquire about how to return the dress!
By gravatar BethD2 (New User) - on Oct 03, 2013 - 21:08 | report
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