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If there was an option for less than one whole star, they deserve it. I signed up for the 7 day free trial back in January and I clearly called them about a day before it was over and told them to cancel my account and they agreed and even... See Moresent me a confirmation email.

So I just looked at my most recent bank statement and they charged me 3 times for the membership, nearly siphoning ALL of my checking account currency. Do not use this service; it is all a hoax to get your money! Please do not sign up for this!
By gravatar RyanT6 (New User) - on Apr 08, 2014 - 01:31 | report
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This review is solely about their CSRs(Customer Service Representatives). My card was recently hacked by someone using Myscore website. I had never used this website myself, so I called the CSR number for MySocre, given to me by my bank. I wanted to make sure MyScore never... See Morehad my cell phone number in their system, which would confirm the fraudulent charge put on my card. The CSR guy, clearly a foreigner, who I talked with was very rude. He told me to slow down my speech, and not a polite way; an accusing way. When confirmed that my phone number was not in their system, he became very suspicious and said," If you never used us before, then how did you get this number?" Here I was a victim of identity fraud, and he was treating me as if I was guilty of something. He must not of understood why I was calling, which I clearly explained when I first called. My guess is his lack of understanding the English language in day-to-day situations made him come to a different conclusion of my situation. There were several times I had to ask him politely to repeat what he said, because I was having trouble understanding him as well(frustrating, but not a real issue). Once I had the information that I needed, I ended the call politely.
In a nutshell, the CSR was a total jerk to me and was terrible at his job.
By gravatar LeeT3 (New User) - on Oct 18, 2013 - 20:59 | report
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I typed in in google search (because my laptop screen is messed up and I can't see the address bar unless I move the window around) and this was the first website to come up. I accidentally clicked on it because it said "Annual Credit Report" in bold letters.... See MoreI continued to input my info assuming this was the correct site. None of this is even what my complaint is about though. After completing my membership I realized that I was on the wrong site because it wanted to charge me. I thought, "no big deal, I'll just delete my account." That turned out to be a HUGE unnecessary hassle. After searching for about 10 minutes, I discovered that it is impossible to delete your account from the site (where I created it in the first place, 10 minutes ago). I found a phone number to call fairly easy, but that was the only easy part about it. I was required to input my phone number registered to the account (which I didn't even give to them, so obviously it didn't accept it), zip code, and I don't even remember the others because at this point I was very agitated. I was even asked to rate the company before even talking to a representative (terrible idea on their part). The customer service lady was friendly, but she could have been Jesus himself and I still would have given this company a terrible rating because of how it's set up
By gravatar NathanD3 (New User) - on Sep 04, 2013 - 03:50 | report
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