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Webutation Reviews Warning

excellent: 1

good: 0

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bad: 0

very bad: 3

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BAD, BAD, BAD, customer service!!!!!!! Not worthy of any stars!!!!!!
By gravatar ThomasH30 (New User) - on Apr 08, 2014 - 02:43 | report
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We used for a vacation to the Villa Del Palmar resort in Cabo San Lucas and it was honestly one of the best vacations we have ever taken. We had the all inclusive option so all of our food and drinks (even alcohol) was included the whole time.... See More The representative we spoke to was very friendly and I would definitely recommend them to anyone.
By gravatar DustinT2 (New User) - on Mar 18, 2014 - 18:07 | report
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I didn't even want to put a star. It's a total loss of money, hopefully we can meet our banker tomorrow and report the issue.
By gravatar ChelsieW (New User) - on Mar 12, 2014 - 03:46 | report
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Recently was trying to book a vacation via this web site and they said my vacation is booked and everything is fine. And that's it. No final confirmations, etc. I tried to call them multiple times and they kept telling me that everything is fine - resort just delaying welcome... See Morecall. But after 2 months during one of the calls I was told my resort is sold-out for those dates! I repeat - nobody called me and I had to call them to find out this. They proposed to move my vacation to some other dates or choose another resort. Since it's been 2 months already obviously all resorts were busy already, so I had to move my dates. I asked them to make sure this will not happen again. Lady on that end told me she called resort and verified with them that dates are available and this situation will not happen again. Guess what? After numerous calls I tried to make and understand why I don't receive final confirmation - they tell me that my resort is sold out for these dates!!! So it is 2 week away from my planned vacation dates and obviously I cannot book anything even for the full price, so I have to cancel it completely. I tried to ask for a supervisor, but every single representative kept telling me that he is on his lunch.. Every time I call.. This guys is a really big eater... So if you don't want to waste your time, nerves, money and vacation - just don't even think yo use this web site
By gravatar PavelD3 (New User) - on Jan 29, 2014 - 07:34 | report
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About - Cheapest Vacation Packages To The Most Popular Destinations has guaranteed lowest pricing on vacation packages to Cancun, Cabo San Lucas, Orlando, Caribbean, Las Vegas and much more!

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